Sam Fender Reschedules Newcastle Ticket Pre-sale Following Cyberattack

Published: October 29, 2026, 3:36 am

Sam Fender has delayed the pre-sale for his upcoming 2027 Newcastle stadium shows after experiencing a significant cyber disruption. The 32-year-old musician announced the rescheduling of his homecoming performance at St James’ Park, moving the sale back 24 hours to 09:30 GMT on Thursday to ensure genuine fans have fair access to tickets.

The disruption follows the singer’s recent decision to pull a specific ticket category from sale due to concerns over high costs, which he described as being beyond his control.

The affected ticketing site, Gigantic, reported that its systems identified an unusual surge of suspicious traffic, leading to site errors and the eventual halt of the pre-sale to safeguard the process.

Event and Technical Update

  • Incident: Sophisticated bot attack impacting the Gigantic ticket site
  • Rescheduled Time: 09:30 GMT, Thursday
  • Platform Statement: Gigantic apologized for the frustration and emphasized its commitment to fair ticket distribution
  • Tour Scope: The Proper Massive Stadium Tour will include stops in Cardiff, London, Edinburgh, Dublin, and Manchester

Fender, a native of North Shields, clarified that he had not received reports of similar issues affecting other venues on his tour. A source confirmed to news representatives that ticket purchases for the London event proceeded without complications. Addressing the situation on social media, the singer expressed the need to prioritize real fans during the high-demand sale.

Gigantic confirmed they are working to stabilize the system, acknowledging the impact the technical failures had on users earlier in the day. The tour remains one of the most anticipated events for the artist, who continues to navigate logistical challenges regarding stadium access and pricing transparency for his audience.

Important Details

  • According to gigantic, In a statement: “We know how frustrating this morning was for many of you, and we’re sorry.

Important Details

  • And that is what we’re working to make sure happens, fans should be able to buy tickets fairly.